1. Returns Made Easy
– When: You’ve got 30 days from the date of your order to send stuff back.
– Condition: Just make sure the item’s unused, in its original packaging, and in the same shape you got it. A few things can’t be returned (like personalized items or stuff that’s already been used).
– Receipt Needed: Please keep your receipt or proof of purchase handy for all returns.
2. How to Return an Item
1. Give Us a Shout: Shoot us an email at [support@faradicstore.com] or give us a call at [Phone Number] to start the return process.
2. Pack It Up: Wrap up the item in its original packaging, with all the tags and accessories.
3. Send It Back: Ship it to the address we’ll give you. We recommend a trackable shipping service or buying shipping insurance just in case.
3. Getting Your Refund
– Inspection Time: We’ll check out your return once it’s here to make sure it meets our policy.
– Refund Processing: If everything checks out, we’ll process your refund to the original payment method within 5-10 business days. Sometimes it takes a bit longer for it to show up in your account.
4. Exchanges
Want a different size or color? Just return the item following our process and then place a new order for what you want.
5. Shipping Costs
– Return Shipping: You’ll need to cover the cost of return shipping unless we messed up (like sending you the wrong item or a defective product).
– Original Shipping Fees: Unfortunately, the original shipping fees are non-refundable.
6. Damaged or Defective Items
If you receive something damaged or defective, let us know right away at [support@faradicstore.com]. We’ll help you out with a return, replacement, or refund—no extra cost to you.
7. Need Help?
Got questions or concerns? Reach out to us at [support@faradicstore.com] or call us at [Phone Number]. We’re here to help!
Thanks for shopping with Faradic Store. We appreciate you and hope you have a great day!